import type { Localized } from '@/hooks/use-locale';

const id = {
    title: 'Kontak & Konsultasi',
    hero: {
        badge: 'Hubungi Kami // Konsultasi Resmi IT & Arsitektur Sistem',
        title: 'Diskusikan Transformasi & Otomasi Sistem Bisnis Bersama Lead Consultant PAJ',
        description:
            'Mulai dari rekayasa proses bisnis, instalasi sistem **tailor-fit**, audit SCSR, hingga implementasi **Odoo ERP**. Kami siap membantu memetakan solusi presisi yang adaptif terhadap pertumbuhan enterprise Anda sejak 2002.',
        assurances: [
            {
                icon: 'schedule',
                label: 'SLA Respon Inquiry',
                value: '< 2 Jam Hari Kerja',
            },
        ],
        highlights: [
            {
                icon: 'bolt',
                label: 'Respon Cepat',
                value: '< 2 Jam untuk Inquiry Enterprise',
            },
            {
                icon: 'assignment_turned_in',
                label: 'GAP Analysis Awal',
                value: 'Gratis & Bebas Komitmen',
            },
            {
                icon: 'gavel',
                label: 'Perjanjian Kerahasiaan',
                value: 'NDA Terpadu & Terjamin Hukum',
            },
            {
                icon: 'travel_explore',
                label: 'Cakupan Deployment',
                value: 'Nasional (On-Premise & Cloud)',
            },
        ],
    },
    offices: {
        label: 'Kantor Operasional',
        title: 'Lokasi Kantor PAJ',
        tel: 'Tel.',
        hoursLabel: 'Jam Operasional',
        hoursDays: 'Senin – Jumat',
        hoursTime: '08:30 – 17:30 WIB',
        visitLabel: 'Status Kunjungan',
        visitStatus: 'Terbuka untuk Audit Terjadwal',
        visitNote: 'Harap konfirmasi H-1',
    },
    channels: {
        label: 'Korespondensi Langsung',
        title: 'Saluran Komunikasi Resmi',
        phone: 'Telepon Kantor Resmi (PABX)',
        whatsapp: 'Hotline WhatsApp Enterprise',
        whatsappBadge: 'Chat Langsung',
        whatsappMessage:
            'Halo Lead Consultant PT Probindo Artika Jaya, saya ingin berkonsultasi mengenai kebutuhan sistem IT/ERP.',
        email: 'Korespondensi, RFI & Tender',
        support: 'Helpdesk Dukungan Klien Aktif',
        supportBadge: 'Ticketing 24/7',
    },
    incident: {
        badge: 'SPECIAL CUSTOMER SERVICE REPRESENTATIVE (SCSR)',
        title: 'Dedicated Incident Line 24/7',
        description:
            'Jalur khusus tier-1 untuk klien dengan kontrak pemeliharaan & infrastruktur **mission-critical** (Sektor Migas, Pengolahan Baja, dan Korporasi Holding).',
        slaLabel: 'SLA WAKTU TANGGAP INSIDEN KRITIS',
        slaValue: '< 15 Menit',
    },
    form: {
        eyebrow: 'Sesi Audit & Permintaan Tender',
        title: 'Formulir Konsultasi & Audit Arsitektur Sistem',
        description:
            'Isi rincian kebutuhan sistem Anda di bawah ini. Lead Consultant PAJ akan menganalisis parameter awal dan menjadwalkan presentasi arsitektur terarah.',
        name: 'Nama Lengkap & Gelar',
        namePlaceholder: 'Contoh: Ir. Hendra Prasetyo, M.T.',
        company: 'Nama Perusahaan / Instansi / BUMN',
        companyPlaceholder: 'PT Petro Nusantara Energy',
        jobTitle: 'Jabatan / Divisi',
        jobTitlePlaceholder: 'VP Information Technology / GM Finance',
        email: 'Email Resmi Perusahaan',
        emailPlaceholder: 'hendra@petronusantara.co.id',
        phone: 'Nomor WhatsApp / Telepon Langsung',
        industry: 'Klasifikasi Sektor Industri',
        industryPlaceholder: 'Pilih Sektor Industri Anda',
        industries: [
            { value: 'migas', label: 'Sektor Minyak, Gas & Energi Terbarukan' },
            {
                value: 'baja',
                label: 'Fabrikasi & Pengolahan Baja / Heavy Metals',
            },
            {
                value: 'manufaktur',
                label: 'Manufaktur, Supply Chain & Logistik',
            },
            {
                value: 'holding',
                label: 'Korporasi Holding & Badan Usaha Milik Negara (BUMN)',
            },
            {
                value: 'retail',
                label: 'Komersial, Distribusi & Ritel Skala Besar',
            },
            {
                value: 'finansial',
                label: 'Jasa Finansial, Perbankan & Asuransi',
            },
            { value: 'lainnya', label: 'Sektor Lainnya / Multi-Divisional' },
        ],
        service: 'Pilar Kebutuhan / Fokus Jasa PAJ',
        servicePlaceholder: 'Pilih Layanan Utama yang Dibutuhkan',
        timeline: 'Estimasi Linimasa Kebutuhan Implementasi',
        timelines: [
            { value: 'immediate', label: 'Segera', note: '< 1 Bulan' },
            { value: 'quarter', label: '1 – 3 Bulan', note: 'Q1 - Q2' },
            { value: 'midterm', label: 'Semester Depan', note: 'Q3 - Q4' },
            {
                value: 'feasibility',
                label: 'Eksplorasi',
                note: 'Studi Kelayakan',
            },
        ],
        details: 'Ringkasan Kebutuhan atau Kendala Sistem Saat Ini',
        detailsPlaceholder:
            'Jelaskan secara ringkas tantangan operasional, sistem lama yang digunakan (SAP/Oracle/Legacy), integrasi khusus yang diinginkan, atau estimasi jumlah pengguna (users)...',
        nda: 'Saya menyetujui penandatanganan **Non-Disclosure Agreement (NDA)** sebelum pertukaran data teknis & flow diagram operasional korporasi.',
        submit: 'Kirim Permohonan Konsultasi Teknis',
        successTitle: 'Permohonan Berhasil Dikirimkan!',
        successMessage:
            'Lead Consultant PAJ akan mengonfirmasi via email/telepon resmi dalam kurun waktu kurang dari 2 jam kerja.',
        privacy:
            'Data dan kerahasiaan proses bisnis Anda dilindungi melalui perjanjian kerahasiaan (NDA) dan kepatuhan hukum Indonesia.',
    },
    location: {
        eyebrow: 'Kantor & Fasilitas Riset Sistem',
        title: 'Dua Lokasi Kantor PAJ di Jakarta Selatan',
        description:
            'Sebagian besar tim kami berbasis di Software Engineering Center Bintaro, sementara Business Development Center di Plaza Simatupang melayani pertemuan kemitraan.',
        mapAlt: 'Peta wilayah Jakarta Selatan',
        directions: 'Buka Petunjuk Arah',
        access: [
            {
                icon: 'directions_car',
                title: 'Akses Tol JORR',
                description:
                    'Langsung terhubung dengan Gerbang Tol Veteran & Cipete, memudahkan kunjungan delegasi antar-kota dan bandara Soekarno-Hatta (35 menit).',
            },
            {
                icon: 'train',
                title: 'Stasiun MRT Fatmawati & Lebak Bulus',
                description:
                    'Hanya 5–8 menit dari stasiun MRT utama jalur Bundaran HI–Lebak Bulus, efisien untuk pertemuan tatap muka tim arsitektur sistem.',
            },
            {
                icon: 'meeting_room',
                title: 'Executive Presentation Suite',
                description:
                    'Dilengkapi ruang presentasi arsitektur berteknologi tinggi untuk simulasi live demo ERP, load balancing review, dan workshop tim lintas divisi.',
            },
        ],
    },
    steps: {
        eyebrow: 'Protokol Konsultasi Enterprise',
        title: 'Tahapan Transparan Setelah Anda Menghubungi Kami',
        description:
            'Kami mengeliminasi ketidakpastian implementasi IT melalui tahapan rekayasa berstruktur jelas, terikat kerahasiaan hukum, dan terukur.',
        items: [
            {
                title: 'Respon Cepat & GAP Review',
                badge: '1 - 2 Jam',
                description:
                    'Lead Consultant PAJ menelaah parameter awal industri Anda dan menyusun agenda sesi pendalaman awal sesuai fokus kendala sistem Anda.',
                footer: { icon: 'verified', label: 'Bebas Biaya Awal' },
            },
            {
                title: 'NDA & Briefing Teknis',
                badge: 'H+1 Sesi',
                description:
                    'Penandatanganan Perjanjian Kerahasiaan (NDA) resmi agar korporasi leluasa mendiskusikan workflow rahasia, struktur akuntansi, dan logistik.',
                footer: { icon: 'lock_clock', label: 'Legal Binding 100%' },
            },
            {
                title: 'Discovery & Cetak Biru',
                badge: 'Minggu Ke-1',
                description:
                    'Penyusunan arsitektur sistem komprehensif, pemetaan modul tailor-fit vs standar Odoo ERP, linimasa milestone, dan estimasi TCO investasi.',
                footer: {
                    icon: 'architecture',
                    label: 'Blue-Print Arsitektur',
                },
            },
            {
                title: 'Live Demo & PoC Uji Coba',
                badge: 'Proof-of-Concept',
                description:
                    'Simulasi alur transaksi riil atau uji coba automasi dengan sampel data operasional untuk memvalidasi kelayakan sebelum implementasi massal.',
                footer: {
                    icon: 'play_circle',
                    label: 'Simulasi Riil Enterprise',
                },
            },
        ],
    },
    faq: {
        eyebrow: 'Tanya Jawab Umum',
        title: 'Pertanyaan Seputar Konsultasi & Penugasan PAJ',
        description:
            'Jawaban ringkas terkait model kerja sama teknis, audit, dan penugasan onsite.',
        items: [
            {
                question:
                    'Apakah sesi konsultasi awal dan audit GAP dikenakan biaya konsultan?',
                answer: 'Tidak. Diskusi penjajakan kebutuhan awal, penelaahan GAP proses bisnis, dan penyusunan proposal rekomendasi arsitektur awal bersifat gratis dan tanpa komitmen awal. Biaya jasa profesional baru dihitung saat kontrak kerja sama (MoU/SPK) disetujui kedua belah pihak.',
            },
            {
                question:
                    'Bagaimana jika alur bisnis perusahaan kami sangat unik dan tidak didukung oleh modul standar Odoo ERP?',
                answer: 'Inilah keahlian inti PT Probindo Artika Jaya sejak 2002. Tim arsitek kami berpengalaman merekayasa modul tailor-fit bespoke yang diintegrasikan mulus dengan core Odoo, termasuk integrasi mesin timbang pabrik baja, sistem flow meter migas, maupun protokol e-Faktur DJP.',
            },
            {
                question:
                    'Apakah tim teknis dan konsultan PAJ dapat melakukan sesi analisis onsite di lokasi operasional pabrik atau kilang kami di luar Jakarta?',
                answer: 'Tentu. Tim PAJ secara rutin melakukan site audit, observasi workflow operasional lantai pabrik, dan pelatihan pengguna langsung di lokasi klien (Cilegon, Balikpapan, Surabaya, Medan, hingga remote site migas di seluruh Nusantara) dengan standar K3 migas/industri yang ketat.',
            },
            {
                question:
                    'Berapa lama estimasi waktu implementasi penuh dari tahap analisis hingga Go-Live?',
                answer: 'Tergantung kompleksitas modul dan skala pengguna. Implementasi Odoo ERP standar terintegrasi berkisar antara 2 – 4 bulan, sedangkan sistem enterprise kompleks multi-entitas holding dengan puluhan modul custom tailor-fit biasanya membutuhkan linimasa bertahap 4 – 8 bulan dengan pendekatan peluncuran bertahap (phased roll-out).',
            },
        ],
        urgentTitle: 'Butuh Tanggapan Mendesak Hari Ini?',
        urgentText:
            'Hubungi Hotline WhatsApp Konsultan Enterprise kami untuk respon instan atau jadwalkan pertemuan daring langsung dengan arsitek sistem PAJ.',
        whatsapp: 'WhatsApp Konsultan',
        phone: 'Telepon Kantor',
    },
};

const en: typeof id = {
    title: 'Contact & Consultation',
    hero: {
        badge: 'Contact Us // Official IT & System Architecture Consultation',
        title: 'Discuss Your Business System Transformation & Automation with a PAJ Lead Consultant',
        description:
            'From business process engineering and **tailor-fit** system installation to SCSR audits and **Odoo ERP** implementation — we are ready to map precise solutions that adapt to your enterprise growth, as we have since 2002.',
        assurances: [
            {
                icon: 'schedule',
                label: 'Inquiry Response SLA',
                value: '< 2 Business Hours',
            },
        ],
        highlights: [
            {
                icon: 'bolt',
                label: 'Fast Response',
                value: '< 2 Hours for Enterprise Inquiries',
            },
            {
                icon: 'assignment_turned_in',
                label: 'Initial GAP Analysis',
                value: 'Free & No Commitment',
            },
            {
                icon: 'gavel',
                label: 'Confidentiality Agreement',
                value: 'Legally Binding NDA',
            },
            {
                icon: 'travel_explore',
                label: 'Deployment Coverage',
                value: 'Nationwide (On-Premise & Cloud)',
            },
        ],
    },
    offices: {
        label: 'Operational Offices',
        title: 'PAJ Office Locations',
        tel: 'Tel.',
        hoursLabel: 'Office Hours',
        hoursDays: 'Monday – Friday',
        hoursTime: '08:30 – 17:30 WIB',
        visitLabel: 'Visits',
        visitStatus: 'Open for Scheduled Audits',
        visitNote: 'Please confirm one day ahead',
    },
    channels: {
        label: 'Direct Correspondence',
        title: 'Official Communication Channels',
        phone: 'Official Office Line (PABX)',
        whatsapp: 'Enterprise WhatsApp Hotline',
        whatsappBadge: 'Chat Now',
        whatsappMessage:
            'Hello PT Probindo Artika Jaya Lead Consultant, I would like to consult about our IT/ERP system needs.',
        email: 'Correspondence, RFI & Tenders',
        support: 'Active Client Support Helpdesk',
        supportBadge: '24/7 Ticketing',
    },
    incident: {
        badge: 'SPECIAL CUSTOMER SERVICE REPRESENTATIVE (SCSR)',
        title: 'Dedicated 24/7 Incident Line',
        description:
            'A dedicated tier-1 line for clients with **mission-critical** maintenance & infrastructure contracts (Oil & Gas, Steel Processing, and Holding Corporations).',
        slaLabel: 'CRITICAL INCIDENT RESPONSE SLA',
        slaValue: '< 15 Minutes',
    },
    form: {
        eyebrow: 'Audit Sessions & Tender Requests',
        title: 'Consultation & System Architecture Audit Form',
        description:
            'Fill in your system requirements below. A PAJ Lead Consultant will review the initial parameters and schedule a focused architecture presentation.',
        name: 'Full Name & Title',
        namePlaceholder: 'e.g. Ir. Hendra Prasetyo, M.T.',
        company: 'Company / Institution / SOE Name',
        companyPlaceholder: 'PT Petro Nusantara Energy',
        jobTitle: 'Position / Division',
        jobTitlePlaceholder: 'VP Information Technology / GM Finance',
        email: 'Official Company Email',
        emailPlaceholder: 'hendra@petronusantara.co.id',
        phone: 'Direct WhatsApp / Phone Number',
        industry: 'Industry Sector',
        industryPlaceholder: 'Select Your Industry Sector',
        industries: [
            { value: 'migas', label: 'Oil, Gas & Renewable Energy' },
            {
                value: 'baja',
                label: 'Steel Fabrication & Processing / Heavy Metals',
            },
            {
                value: 'manufaktur',
                label: 'Manufacturing, Supply Chain & Logistics',
            },
            {
                value: 'holding',
                label: 'Holding Corporations & State-Owned Enterprises (SOEs)',
            },
            {
                value: 'retail',
                label: 'Commercial, Distribution & Large-Scale Retail',
            },
            {
                value: 'finansial',
                label: 'Financial Services, Banking & Insurance',
            },
            { value: 'lainnya', label: 'Other / Multi-Divisional' },
        ],
        service: 'Primary Need / PAJ Service Focus',
        servicePlaceholder: 'Select the Main Service You Need',
        timeline: 'Estimated Implementation Timeline',
        timelines: [
            { value: 'immediate', label: 'Immediately', note: '< 1 Month' },
            { value: 'quarter', label: '1 – 3 Months', note: 'Q1 - Q2' },
            { value: 'midterm', label: 'Next Semester', note: 'Q3 - Q4' },
            {
                value: 'feasibility',
                label: 'Exploring',
                note: 'Feasibility Study',
            },
        ],
        details: 'Summary of Current System Needs or Challenges',
        detailsPlaceholder:
            'Briefly describe your operational challenges, the legacy system in use (SAP/Oracle/Legacy), required integrations, or the estimated number of users...',
        nda: 'I agree to sign a **Non-Disclosure Agreement (NDA)** before any exchange of technical data & corporate operational flow diagrams.',
        submit: 'Send Technical Consultation Request',
        successTitle: 'Request Sent Successfully!',
        successMessage:
            'A PAJ Lead Consultant will confirm via official email/phone within 2 business hours.',
        privacy:
            'Your data and business process confidentiality are protected by a non-disclosure agreement (NDA) and Indonesian law.',
    },
    location: {
        eyebrow: 'Offices & Systems Facilities',
        title: 'Two PAJ Office Locations in South Jakarta',
        description:
            'Most of our team is based at the Software Engineering Center in Bintaro, while the Business Development Center at Plaza Simatupang hosts partnership meetings.',
        mapAlt: 'Map of South Jakarta',
        directions: 'Get Directions',
        access: [
            {
                icon: 'directions_car',
                title: 'JORR Toll Road Access',
                description:
                    'Directly connected to the Veteran & Cipete toll gates, making it easy for delegations from other cities and Soekarno-Hatta airport (35 minutes).',
            },
            {
                icon: 'train',
                title: 'Fatmawati & Lebak Bulus MRT Stations',
                description:
                    'Just 5–8 minutes from the main Bundaran HI–Lebak Bulus MRT line, convenient for in-person meetings with our architecture team.',
            },
            {
                icon: 'meeting_room',
                title: 'Executive Presentation Suite',
                description:
                    'Equipped with high-tech presentation rooms for live ERP demos, load balancing reviews, and cross-division team workshops.',
            },
        ],
    },
    steps: {
        eyebrow: 'Enterprise Consultation Protocol',
        title: 'A Transparent Process After You Contact Us',
        description:
            'We remove the uncertainty of IT implementation through clearly structured engineering stages that are legally confidential and measurable.',
        items: [
            {
                title: 'Fast Response & GAP Review',
                badge: '1 - 2 Hours',
                description:
                    'A PAJ Lead Consultant reviews your industry’s initial parameters and prepares an agenda for an in-depth session focused on your system challenges.',
                footer: { icon: 'verified', label: 'No Initial Fee' },
            },
            {
                title: 'NDA & Technical Briefing',
                badge: 'D+1 Session',
                description:
                    'An official Non-Disclosure Agreement (NDA) is signed so your company can freely discuss confidential workflows, accounting structures, and logistics.',
                footer: { icon: 'lock_clock', label: '100% Legally Binding' },
            },
            {
                title: 'Discovery & Blueprint',
                badge: 'Week 1',
                description:
                    'A comprehensive system architecture, tailor-fit vs. standard Odoo ERP module mapping, milestone timeline, and estimated TCO.',
                footer: {
                    icon: 'architecture',
                    label: 'Architecture Blueprint',
                },
            },
            {
                title: 'Live Demo & Proof of Concept',
                badge: 'Proof-of-Concept',
                description:
                    'A simulation of real transaction flows or an automation trial with sample operational data to validate feasibility before full rollout.',
                footer: {
                    icon: 'play_circle',
                    label: 'Real Enterprise Simulation',
                },
            },
        ],
    },
    faq: {
        eyebrow: 'Frequently Asked Questions',
        title: 'Questions About PAJ Consultations & Engagements',
        description:
            'Short answers about technical partnership models, audits, and on-site assignments.',
        items: [
            {
                question:
                    'Is there a consultant fee for the initial consultation and GAP audit?',
                answer: 'No. The initial needs discussion, business process GAP review, and preliminary architecture proposal are free and carry no commitment. Professional fees apply only once a partnership contract (MoU/SPK) is agreed by both parties.',
            },
            {
                question:
                    'What if our business processes are highly unique and not supported by standard Odoo ERP modules?',
                answer: 'This has been PT Probindo Artika Jaya’s core expertise since 2002. Our architects are experienced in engineering bespoke, tailor-fit modules that integrate seamlessly with Odoo core — including steel mill weighbridge integration, oil & gas flow meter systems, and the DJP e-Faktur protocol.',
            },
            {
                question:
                    'Can PAJ’s technical team and consultants run on-site analysis at our plants or refineries outside Jakarta?',
                answer: 'Absolutely. PAJ routinely conducts site audits, shop-floor workflow observation, and on-site user training at client locations (Cilegon, Balikpapan, Surabaya, Medan, and remote oil & gas sites across Indonesia) under strict oil & gas/industrial HSE standards.',
            },
            {
                question:
                    'How long does a full implementation take, from analysis to go-live?',
                answer: 'It depends on module complexity and the number of users. A standard integrated Odoo ERP implementation takes 2 – 4 months, while complex multi-entity holding systems with dozens of tailor-fit custom modules typically follow a phased 4 – 8 month timeline (phased roll-out).',
            },
        ],
        urgentTitle: 'Need an Urgent Response Today?',
        urgentText:
            'Contact our Enterprise Consultant WhatsApp Hotline for an instant response, or schedule an online meeting directly with a PAJ system architect.',
        whatsapp: 'WhatsApp a Consultant',
        phone: 'Call the Office',
    },
};

export const contactContent: Localized<typeof id> = { id, en };